Operations Manager

2 weeks ago


Hesperia, California, United States Keolis Commuter Services Full time

Position Title: Operations Manager

Job Category: Operations Management

Role Overview: The Operations Manager is responsible for steering the strategic advancement of the operations division to guarantee enduring business success while delivering safe, dependable, and customer-centric services.

Compensation: $111,650/year

Location: Hesperia, CA

Key Responsibilities:

  • Oversee large-scale transportation systems, including personnel management and performance monitoring.
  • Manage scheduling, operations dispatch, fleet oversight, client relations, and budget/payroll.

Essential Skills:

  • Inspirational and motivational leadership abilities.
  • Strong team collaboration skills.
  • Exceptional communication, interpersonal, and decision-making capabilities.
  • Fluency in English with outstanding written and verbal communication skills.
  • Customer-focused mindset with the ability to motivate the team with dedication and enthusiasm.
  • Proficient in identifying and resolving issues in a structured and analytical manner.
  • Legally authorized to live and work in the United States.

Knowledge and Experience Required:

  • A minimum of 3 years of experience as an Operations Manager or Assistant General Manager in a fixed route system with over 150 vehicles.
  • At least 7 years of management experience, including profit and loss accountability and responsibility for safety and performance.
  • Bachelor's Degree or equivalent training and experience.
  • Demonstrated experience in emergency planning, incident response, and safety management within a fixed route context.
  • Experience in union and contract negotiations.

Additional Information:

  • Drug and Alcohol Screening: Employment is contingent upon passing a pre-employment drug and alcohol screening, as well as a favorable background check and physical examination.
  • Safety Commitment: Safety is integral to our operations at Keolis. By prioritizing safety, we ensure the well-being of our employees, customers, and communities.
  • Environmental Commitment: Keolis is dedicated to environmental protection by minimizing operational impacts on our people and the communities we serve.
  • Equal Employment Opportunity: We provide equal employment opportunities to qualified individuals regardless of race, color, sex, religion, age, marital status, national origin, physical or mental disability, sexual orientation, or gender identity. We maintain a drug-free workplace and conduct pre-employment substance abuse testing.

Disclaimer: The above statements are intended to outline the general nature and level of work performed by employees in this classification. They are not exhaustive lists of all responsibilities, duties, and skills required of employees in this role. Keolis is committed to offering competitive compensation and benefits, as well as opportunities for professional development and growth within a rewarding career.


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