Client Service Manager

2 weeks ago


Independence, Ohio, United States Harrison Gray Search & Consulting Full time
Job Opportunity

The Client Service Manager role at Harrison Gray Search & Consulting involves providing exceptional service and support to clients, managing their day-to-day service needs, and developing innovative solutions to meet their requirements. This position requires strong communication and interpersonal skills, with a focus on delivering a positive client experience and building long-term relationships.

Key Responsibilities:

  • Managing a middle market commercial book of business, with a focus on delivering prompt, accurate, and thoughtful service to clients.
  • Identifying and placing quality programs with competitive pricing and favorable terms for new and existing clients.
  • Producing accurate and thorough written submissions and proposals using industry-standard software.
  • Maintaining accurate client records within the agency management system.
  • Analyzing programs, coverages, loss runs, and pricing to ensure optimal results.

Requirements:

  • 3-5+ years of experience in middle market commercial lines, with a property and casualty insurance license in good standing.
  • Strong client focus, with the ability to anticipate and meet client needs.
  • Excellent organizational and planning skills, with the ability to prioritize and manage multiple tasks.
  • Attention to detail, with a focus on ensuring comprehensive and error-free work.
  • Strong communication and interpersonal skills, with the ability to work effectively with clients, vendor partners, and internal stakeholders.


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