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Front End Service Team Lead

2 months ago

Gallup, New Mexico, United States Walmart Full time
Job Overview

As a Front End Service Team Supervisor at Walmart, you will play a vital role in ensuring exceptional customer experiences and maintaining a seamless shopping environment. Your primary responsibilities will include:

  • Providing top-notch customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Leading a team of Front End Service associates, providing guidance, and coaching to ensure they meet performance expectations.
  • Ensuring compliance with company policies, procedures, and standards, maintaining a clean and organized store environment.
  • Processing returns, refunds, and financial transactions accurately and efficiently.
  • Collaborating with other departments to achieve sales goals, promote products, and drive business results.
Benefits and Perks

As a valued member of the Walmart team, you will enjoy a range of benefits and perks, including:

  • Competitive hourly pay, with opportunities for performance-based incentives.
  • A comprehensive benefits package, including medical, vision, and dental coverage.
  • 401(k) and stock purchase plans to support your financial future.
  • Generous paid time off, including parental leave, family care leave, and bereavement leave.
  • Access to Live Better U, a Walmart-paid education benefit program, offering tuition reimbursement and career development opportunities.
Requirements and Qualifications

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Strong leadership and coaching skills, with the ability to motivate and develop a team.
  • Basic math skills and accuracy in handling cash and operating a point-of-sale system.
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and store operations.