Hospitality Services Manager

1 week ago

Danbury, Connecticut, United States Hilton Garden Inn Full time
About the Role

We are seeking an experienced Front Office Manager to join our team at the Hilton Garden Inn Danbury. As a key member of our front office team, you will be responsible for ensuring seamless hotel operations, leading a high-performing team, and delivering exceptional customer service.

The successful candidate will have prior experience in the hospitality industry, preferably in a management role, and be able to demonstrate strong leadership skills, excellent communication abilities, and a commitment to ensuring guest satisfaction.

Key Responsibilities:

  • Lead the Front Office Team: Lead a high-performing front office team, ensuring that all tasks are completed efficiently and effectively.
  • Ensure Compliance with Hotel Operations Guidelines: Develop and implement policies and procedures to ensure compliance with hotel operations guidelines.
  • Conduct Department Meetings: Lead monthly department meetings to review procedures, gather feedback from staff, and drive continuous improvement.
  • Resolve Guest Complaints and Employee Issues: Provide prompt and effective resolution to guest complaints and employee issues, ensuring that all parties are satisfied and valued.
  • Assign Duties and Observe Performance: Assign duties to employees, observe their performance, and provide regular feedback to ensure adherence to hotel standards.
  • Answer Inquiries: Respond promptly to inquiries about hotel policies and services, providing accurate and helpful information to guests and colleagues alike.
  • Assist the General Manager: Collaborate with the General Manager on annual wage scale surveys and ensure that employee wages follow established guidelines.
  • Comply with State and Federal Requirements: Ensure that property hiring practices comply with state and federal requirements.
  • Act as General Manager or Assistant General Manager in Absence: Perform functions of the General Manager or Assistant General Manager in their absence, ensuring seamless hotel operations.

Competencies:

  • Problem Solving: Identify and resolve problems promptly, develop alternative solutions, and use reason when dealing with emotional topics.
  • Customer Service: Respond promptly to customer needs and requests for service and assistance.
  • Interpersonal: Maintain confidentiality.
  • Oral Communication: Respond well to questions and demonstrate group presentation skills.
  • Team Work: Contribute to building a positive team spirit.
  • Written Communication: Write clearly and informatively.
  • Delegation: Delegate work assignments and provide recognition for results.
  • Managing People: Make self available to staff, provide regular performance feedback, and develop subordinates' skills.
  • Quality Management: Look for ways to improve and promote quality.
  • Business Acumen: Understand business implications of decisions and demonstrate knowledge of market and competition.
  • Diversity: Show respect and sensitivity for cultural differences.
  • Adaptability: Adapt to changes in the work environment and manage competing demands.
  • Attendance/Punctuality: Be consistently at work and on time.

The estimated salary for this role is $60,000 - $80,000 per year, depending on experience.

  • Healthcare Services Manager

    2 days ago

    Danbury, Connecticut, United States Danbury Hospital Full time

    Job Description:We are seeking an experienced Healthcare Services Manager to oversee the operations of our breast imaging department at Danbury Hospital. In this role, you will lead a team of coordinators and staff to ensure efficient and effective delivery of patient care and services. Key responsibilities include developing and implementing policies,...

  • Hospital Finance Director

    2 days ago

    Danbury, Connecticut, United States The Center for Orthopedic and Research E Full time

    The Center for Orthopedic and Research Excellence is a leading provider of orthopedic and research services, committed to delivering exceptional patient care and outcomes. We are seeking a highly skilled Hospital Finance Director to join our team and play a key role in shaping the organization's financial future.This is an exciting opportunity for a seasoned...

  • Nursing Director for Musculoskeletal Specialty Hospital

    3 days ago

    Danbury, Connecticut, United States The Center for Orthopedic and Research E Full time

    Job DescriptionWe are looking for a seasoned nursing professional with experience in hospital administration and management. Your primary responsibility will be to provide strategic direction and oversight to the nursing department, ensuring that we meet the highest standards of patient care and safety.Key Responsibilities:Rounding for Outcomes: Personally...

  • Hospital Support Associate

    1 week ago

    Danbury, Connecticut, United States Danbury Hospital Full time

    Career OpportunityDanbury Hospital is currently looking for a skilled Hospital Support Associate to join our team. In this role, you will have the opportunity to work with patients, families, and healthcare professionals to provide top-notch care and support services.Key Responsibilities:Serve as the initial point of contact for all patients & customers,...

  • Team Service Manager

    5 days ago

    Danbury, Connecticut, United States Mutual Security Credit Union Full time

    Job Summary:Mutual Security Credit Union is seeking a dedicated Assistant Branch Manager to lead our branch operations team. As an Assistant Branch Manager, you will be responsible for providing direction, leadership and motivation to ensure that the Member Service team achieves service, sales and operational goals.Responsibilities:Leadership and Teamwork:...

  • Chief Financial Officer for Specialty Hospital

    4 days ago

    Danbury, Connecticut, United States The Center for Orthopedic and Research E Full time

    Job DescriptionWe are seeking a highly qualified Chief Financial Officer for Specialty Hospital to join our team at The Center for Orthopedic and Research E. This individual will be responsible for overseeing the financial management of our specialty hospital.The ideal candidate will have a minimum of three years of hospital financial management experience...

  • Orthopedic Service Manager

    5 days ago

    Danbury, Connecticut, United States The Center for Orthopedic and Research E Full time

    About the Role: As a Service Line Manager, you will play a critical part in shaping the future of orthopedic care at The Center for Orthopedic and Research Excellence. You will lead the development and implementation of strategies to improve clinical outcomes, operational efficiency, and patient satisfaction within our Musculoskeletal Service...

  • Delivery Services Lead

    3 days ago

    Danbury, Connecticut, United States US Pack Services LLC Full time

    Job OpportunityUSPack Services LLC is looking for an experienced Delivery Services Lead to manage our logistics operations. As an entry-level position, this role involves overseeing logistics, ensuring timely deliveries, and maintaining relationships with customers.Key Responsibilities:Lead logistics teams to achieve operational efficiency and...

  • Medical Assistant

    2 days ago

    Danbury, Connecticut, United States NavitsPartners Full time

    Job OverviewWe are seeking a dedicated Certified Nurse Assistant to join our team in a hospital setting. This role involves assisting patient care within their scope, maintaining a clean and safe environment for patients and families.About the RoleThe CNA will be responsible for daily activities, ensuring a safe environment to prevent harm. They must...

  • Operations Manager

    2 days ago

    Danbury, Connecticut, United States US Pack Services LLC Full time

    As an Operations Manager at US Pack Services LLC, you will play a pivotal role in ensuring the seamless execution of our logistics operations. This position requires exceptional coordination and communication skills to manage multiple stakeholders and tasks.About the RoleThis leadership position is responsible for overseeing the day-to-day activities of our...

  • Clinical Services Manager Role

    2 days ago

    Danbury, Connecticut, United States Stop & Shop Full time

    Job SummaryWe are seeking a Clinical Services Manager to join our team at Stop & Shop. In this role, you will manage pharmacy operations, supervise staff, and ensure compliance with regulations.A successful candidate will have a degree from an accredited school of pharmacy and a current license in good standing. They must also possess active immunizing...

  • Waste Management Safety Executive

    2 days ago

    Danbury, Connecticut, United States Interstate Waste Services Full time

    Job Title: Waste Management Safety ExecutiveAt Interstate Waste Services, we are committed to providing the highest quality waste and recycling services while ensuring a safe working environment for our employees. We are seeking an experienced Waste Management Safety Executive to lead and drive all facets of safety in our designated market area.The...

  • Physician Assistant

    4 weeks ago

    Danbury, Connecticut, United States Tender Touch Rehab Services, LLC Full time

    Comprehensive Rehabilitation ServicesTender Touch Rehab Services, LLC is dedicated to providing quality rehabilitation services across the nation. Our team of skilled professionals is committed to helping individuals achieve their full potential through innovative and evidence-based treatments.We are currently seeking a passionate and highly skilled Physical...

  • Nurse Practitioner in Danbury Hospital

    2 weeks ago

    Danbury, Connecticut, United States Danbury Hospital Full time

    Danbury Hospital is committed to providing high-quality patient care and exceptional service. As a Registered Nurse in the Emergency Department, you will play a critical role in ensuring the well-being of our patients.About the Job:The salary for this position is estimated at $83,111 per year, based on a 36-hour workweek and a range of $43.01 - $62.96 per...

  • Maternal Child Services Leader

    4 weeks ago

    Danbury, Connecticut, United States Danbury Hospital Full time

    Nurse Executive OpportunitiesDanbury Hospital is seeking an experienced Nurse Executive to lead our Maternal Child Services department. As a key member of the hospital's leadership team, you will drive operational excellence, quality improvement, and strategic growth.About the Job:This is a senior leadership position that requires strong business acumen,...

  • Psychiatric Nursing Specialist

    4 weeks ago

    Danbury, Connecticut, United States Danbury Hospital Full time

    At Danbury Hospital, we are seeking a skilled Psychiatric Nursing Specialist to join our team. This role is ideal for an LPN with experience in a clinical setting, looking to provide direct and indirect care to patients on a psychiatric unit.About the RoleThis position offers a unique opportunity to work in a fast-paced environment, collaborating with a...

  • CT Technologist for Danbury Hospital

    2 days ago

    Danbury, Connecticut, United States Focus Staff Full time

    We are seeking a skilled CT Technologist to join our team at a reputable hospital in Danbury, Connecticut. This is a travel contract opportunity that offers flexibility and variety in your work schedule.Job OverviewThis position involves working as a CT Technologist in a busy healthcare setting, where you will be responsible for operating CT scanners and...

  • Critical Care Registered Nurse

    4 weeks ago

    Danbury, Connecticut, United States Nuvance Health Full time

    At Nuvance Health, we are committed to providing exceptional patient care and experiences. Our network of hospitals and outpatient locations in Connecticut and New York offers a wide range of medical services, including cardiology care and rehabilitation services.We are seeking a Critical Care Registered Nurse to join our team at Danbury Hospital. As a...

  • Surgical Scheduler Opportunity in Danbury Hospital

    4 weeks ago

    Danbury, Connecticut, United States Nuvance Health Full time

    Job SummaryWe are seeking an experienced healthcare scheduler to join our team at Nuvance Health's Danbury Hospital. The successful candidate will be responsible for scheduling all surgical and endoscopic procedures, completing necessary paperwork, closing out surgical procedures in the scheduling system, entering charges, and performing related office...

  • Nurse Specialist in Reproductive Services

    4 weeks ago

    Danbury, Connecticut, United States Center for Advanced Reproductive Services Full time

    About the RoleWe are seeking a skilled Registered Nurse to join our team at the Center for Advanced Reproductive Services.Job OverviewThis is a collaborative position that requires strong clinical skills, attention to detail, and a commitment to patient education and support.ResponsibilitiesEducate patients on procedures, treatments, and medication...