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Night Security Supervisor

2 months ago

Lexington, Kentucky, United States Red Mile Inc Full time
Job Overview

At Red Mile Inc, our team members are motivated by a commitment to deliver exceptional experiences for both our guests and fellow staff. We take pride in being part of an organization dedicated to providing world-class entertainment to those in and visiting the renowned "Horse Racing Capital of the World." If you are passionate about crafting memorable experiences, we encourage you to consider our dynamic career opportunities.

Position Summary:

The primary goal of the Security Department is to maintain the physical safety and security of guests and employees, protect assets, and ensure the integrity of the property. Security personnel are tasked with responsibilities throughout the Red Mile premises, including all levels and areas within the facility as well as the surrounding grounds as necessary. It is important to note that Red Mile Security personnel do not employ force to fulfill their duties and do not engage in law enforcement activities.

Qualifications:

Essential:

  • Minimum of two (2) years of prior experience in Security or a related field.
  • Strong verbal and written communication skills.

Desirable:

  • One (1) year of supervisory experience in Security.
  • Associate's Degree or equivalent educational background from an accredited institution.
  • Experience in Law Enforcement.

Key Responsibilities:

  • Assess personnel needs, plan and oversee on-the-job training, and continuously evaluate staff for alertness, appearance, and performance.
  • Respond to all requests for assistance and emergencies on the premises, both internal and external, and report significant issues to the Security Director.
  • Investigate guest and employee complaints, coordinating with Surveillance on matters captured by video.
  • Prepare and submit both written and verbal reports.
  • Engage with emergency services and other external resources as required to manage incidents.
  • Ensure that Red Mile equipment and assets are maintained in operational readiness, reporting any repair needs to the Security Director.
  • Provide coaching, counseling, and disciplinary actions within established guidelines.
  • Must possess the ability to obtain and maintain a Kentucky Horse Racing Commission license.

Minimum Qualifications:

  • Strong interpersonal skills and a commitment to fostering a team-oriented environment.
  • Proficient in English; bilingual in Spanish is a plus.
  • Willingness to deliver friendly, courteous, and prompt customer service.
  • Able to collaborate effectively with other team members.

Physical Requirements:

The employee must occasionally lift and/or move up to 40 lbs. While performing the duties of this position, the employee is required to sit for extended periods, and occasionally stand, walk, use hands and fingers, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and communicate effectively. The role involves considerable walking and standing, and the employee may be exposed to extreme temperatures while transitioning between indoor and outdoor environments throughout all seasons.