IT System Support Specialist
2 days ago
Sparktek is seeking a highly skilled IT System Support Specialist to join our team. As an IT System Support Specialist, you will be responsible for providing top-notch technical support and maintenance of our computer systems, networks, and servers. This is a challenging role that requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.
About the Role:
This is a full-time position that requires working 5 days a week in our NYC office. The ideal candidate must have a valid driver's license and be willing to work overtime and be flexible with work hours to respond to emergencies or scheduled work that must be done either prior to or after normal business hours. You must also be able to travel to various Sparktek locations.
Responsibilities:
- Provide technical support and maintenance of computer systems, networks, and servers
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Collaborate with cross-functional teams to ensure seamless delivery of projects
- Stay up-to-date with industry trends and technologies to ensure Sparktek remains competitive
Requirements:
- Bachelor's degree in Computer Science, Information Security, or related field (or equivalent experience)
- Minimum of 8 years' experience in IT Support
- Strong knowledge of networking protocols, firewalls, and intrusion detection/prevention systems
- Experience working with distributed systems and microservices architectures
- Excellent problem-solving skills and attention to detail
- Versatility, adaptability, and a willingness to learn new technologies
Salary: $120,000 - $150,000 per year.
Benefits:
- Comprehensive health insurance
- 401(k) matching program
- Paid time off and holidays
- Professional development opportunities
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