Critical Facility Operations Specialist

2 weeks ago

San Antonio, Texas, United States JLL Full time

Job Summary

The Data Center Operations Engineer is responsible for delivering best-practice systems and resolving problems on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems, etc.).

Key Responsibilities

  • Responsible for maintaining, monitoring, and performing preventive maintenance and continuous operation of all building systems to maintain 100% Up-time, including fire/life safety, mechanical systems such as (HVAC, chillers, CRAC, CRAH, plumbing, controls), electrical including emergency backup systems such as (lighting, UPS, ATS, STS, PDU, generators, primary switchgear, power distribution, transformers), and hot water systems.
  • Monitors operation, adjusts, and maintains refrigeration, chilled water, and air conditioning equipment; boilers, ventilating, and water heaters; pumps, valves, piping, and filters; and other mechanical and electrical equipment.
  • Requires the ability to analyze the operation of various systems, determine the cause of any problems/malfunctions, and take corrective action as required.
  • Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials.
  • Maintains a clean and safe workplace.
  • Learn and understand the data center site in order to manage incidents and events that put critical systems at risk.
  • Work order management, including CMMS, Vendor Management, and customer-facing tickets.
  • Understand and comply with emergency escalation procedures.
  • Perform additional job duties as required.

Requirements

  • Preferred to have hands-on experience working in a data center/critical facility, including UPS.
  • Systems, emergency generators, and switchgear.
  • High School diploma or GED equivalent.
  • 2+ years related work experience.
  • Working knowledge of computer applications, including Word and Excel.
  • Demonstrated verbal/written communication skills.

Preferred Requirements

  • Corrigo Experience.
  • MCIM / Salesforce Experience.
  • Zendesk Experience.
  • Service Now Experience.
  • Received EPA 608.
  • Trained in NFPA70E.

Physical Work Abilities and Requirements

This position requires frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extending overhead, including:

  • Walking in large, campus-like settings.
  • Lifting a minimum of 50 lbs.
  • Climbing stairs and navigating rooftops to access equipment.
  • Using ladders up to 30 ft and working from heights.
  • Ability to Climb a ladder with a 300-lb weight limit.
  • Must be able to work different schedules.
  • Must be able to work Holidays.
  • Must be able to respond to site emergencies.

Personalized Benefits

JLL recognizes the workplace's impact on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical, and emotional health. Some of these benefits include:

  • 401(k) plan with matching company contributions.
  • Comprehensive Medical, Dental & Vision Care.
  • FMLA at 100% of salary after 1 year of employment.
  • Paid Time Off and Company Holidays.
  • Compensated for Holidays Worked.
  • 15% Pay differential for Night Shift Employment.

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