Housing Support Specialist

1 month ago

San Francisco, California, United States Catholic Charities Full time
Job Summary

Catholic Charities seeks a skilled Housing Support Case Manager to provide supportive and case management services for a caseload of 18-22 homeless CalWork's families in order to help them obtain and maintain permanent housing and stability.

Key Responsibilities
  • Provide case management services to families enrolled in the SF HOME Program, including a minimum of two in-person contacts per month, one being a home-based contact.
  • Develop and monitor individualized case plans for each family with appropriate goals, objectives, and time lines.
  • Provide ongoing support services, including housing search assistance, crisis intervention, community and support services, information and referral, family budget assistance, job enhancement and support, and landlord advocacy.
  • Act as a positive support liaison between landlords and program participants to ensure housing stability.
  • Maintain continuity of services by coordinating new and existing outside service providers.
  • Assist families to access appropriate resources and take appropriate actions relative to vocational training, job development/placement, housing maintenance, income improvement, and childcare.
  • Maintain an open relationship with relevant family service providers involved with aftercare families.
  • Participate in related program, organization, and community meetings as assigned.
  • Maintain accurate, current, and complete client files and complete all required data collection forms and reports.
  • Computer data entry into CARES, One System, and Launch Pad.
  • Participate in staff meetings, client peer reviews, in-services, and other training as required.
  • Work in collaboration with other team members and Program Director in the design and implementation of program operations and policies.
Requirements
  • BA degree and one year of experience preferred or AA degree and three years related experience.
  • Previous experience locating and maintaining affordable family housing.
  • Experience working with families in crisis.
  • Strong coordination skills.
  • Knowledge of community resources for families transitioning from homelessness.
  • Strong knowledge of substance abuse and mental health issues and treatment models.
  • Ability to assess emergency situations and react accordingly by accessing appropriate medical/social systems.
  • Functional knowledge of Microsoft Office Products.
  • Ability to speak Spanish or Cantonese preferred.
  • Knowledge of mandatory reporting requirements for people working with children.
  • Knowledge of issues facing homeless families.
  • Must be able to read and write English.
  • Must be able to drive and have access to a reliable vehicle to be used for home visits (mileage and cell phone stipend paid by agency).
  • Ability to communicate clearly in both verbal and written forms.
  • Ability to prioritize tasks with strong organizational skill.
  • Ability to design systems and processes to track data and monitor progress.
  • Achievement-oriented.
  • Teamwork and cooperation.
  • Client-centered.
  • Organizational awareness.
  • Demonstrates the necessary attitudes, knowledge, and skills to deliver culturally competent services and work effectively in cross-cultural situations.

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