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Concierge Operations Supervisor

2 months ago

Washington, Washington, D.C., United States The Gathering Spot Full time
Concierge Operations Supervisor

The Gathering Spot is seeking a motivated individual to take on the role of Concierge Operations Supervisor. This position entails overseeing and guiding a dedicated team of concierge professionals to guarantee outstanding service at all times.

  • Oversee daily operations of the concierge team
  • Serve as a primary link between management and team members
  • Facilitate training and development for team personnel
  • Monitor resource levels and equipment utilization
  • Resolve issues and escalations in a timely manner
  • Assist in the recruitment and selection of new staff
  • Create work schedules and assess team performance
  • Participate in meetings to relay important information to the team
  • Promote effective communication within the team