Care Management Coordinator
6 days ago
**Job Summary:**
We are seeking a dedicated Care Management Coordinator to join our team at Public Partnerships LLC. As a key member of our staff, you will play a vital role in supporting individuals with disabilities or chronic illnesses and aging adults in remaining in their homes and communities.
**About Us:**
Public Partnerships LLC is the nation's largest and most experienced Financial Management Service provider. We support Medicaid recipients in choosing and paying for their own support workers and services within their state-approved personalized budget. Our company culture attracts and rewards results-oriented individuals who strive to exceed customer expectations.
**Estimated Salary:** $60,000 - $80,000 per year
**Key Responsibilities:
- Support participants in completing all necessary documentation required for enrollment.
- Educate participants on interacting with Public Partnerships as their fiscal intermediary, including authorized services, timesheet completion, enrolling subsequent providers, and keys to successful self-direction.
- Identify potential barriers and bottlenecks to timely enrollment and take necessary steps to triage and resolve.
- Collaborate with internal and external stakeholders to ensure enrollment cycle times are minimized and the first payment to the provider(s) is received on time and in full.
**Required Skills and Qualifications:
We are looking for an individual with strong customer service and support experience, proficient in Microsoft Office Suite, CRM, Five 9, My Account platforms, and web-based applications. A related Bachelor's Degree is preferred, but can be substituted with 1+ years of related experience. Additional education and experience requirements may apply depending on state contract requirements.
**Benefits:**
- We offer a 401k Retirement Plan, Medical, Dental, and Vision insurance on the first day of employment, Generous Paid Time Off, Continuing Education Assistance Program, and Employee Assistance Program.
**Other Requirements:**
- A valid driver's license, access to a motor vehicle, and active vehicle registration, inspection, and insurance certification are required.
**Equal Opportunity Employer:**
Public Partnerships LLC is an Equal Opportunity Employer dedicated to celebrating diversity and creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences.
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