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Guest Services Representative

2 months ago

Longboat Key, Florida, United States Marriott International Inc Full time
Job Number
Job Category Rooms & Guest Services Operations
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

At Marriott International, we believe that the essence of hospitality lies in creating unforgettable experiences for our guests. Our Guest Services Representatives are dedicated to providing a seamless and personalized service that enhances every aspect of a guest's stay. They take the initiative to assist guests with a variety of needs, ensuring that their experience is both enjoyable and memorable.

Key responsibilities include addressing guest inquiries, managing operational tasks, and providing insightful recommendations about the local area. The Guest Services Representative is empowered to navigate their environment and respond proactively to any situation that may arise.

To excel in this role, candidates must prioritize safety, adhere to company policies, maintain confidentiality, and uphold the highest standards of professionalism in appearance and communication. This position requires physical activity, including standing, walking, and lifting objects weighing up to 10 pounds without assistance.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No prior experience required.

Supervisory Experience: Not necessary.

License or Certification: None required.

Marriott International is committed to fostering a diverse workforce and an inclusive culture. We uphold non-discrimination principles based on any protected status under applicable law.

With a legacy of luxury and a commitment to exceptional service, St. Regis Hotels & Resorts continues to redefine the hospitality experience. As part of Marriott International, we invite you to explore the opportunities available within our esteemed portfolio of brands.