Hotel Guest Experience Specialist

21 hours ago


Longboat Key, Florida, United States Marriott International, Inc Full time
Job Summary

We are seeking a skilled Guest Experience Expert to join our team at The St. Regis Longboat Key Resort. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences through personalized service, attention to detail, and a passion for hospitality.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and efficient manner
  • Complete reports and share knowledge of the local area with guests
  • Ensure a safe and welcoming work environment, adhering to company policies and procedures
  • Protect company assets and maintain confidentiality
  • Uphold quality standards and maintain a professional appearance
Requirements
  • High school diploma or equivalent
  • No related work experience required
  • No supervisory experience required
  • No license or certification required
About Marriott International

Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in delivering exquisite experiences at our luxury hotels and resorts, and we're looking for talented individuals like you to join our team.



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