Front Desk Associate

1 week ago


Newnan, Georgia, United States Holiday Inn Express Newnan, GA Full time
Job Summary:

We are seeking a friendly and reliable Front Desk Clerk to provide high-quality customer service to our guests at Holiday Inn Express Newnan, GA.

This is a part-time position in the hospitality industry, ideal for individuals who are looking to gain experience in a fast-paced and dynamic work environment.

Responsibilities:
  • Greet guests in a professional manner and check-in and check-out guests efficiently and accurately.
  • Answer phone calls and assist with guest inquiries and requests.
  • Process payments and maintain accurate records.
  • Resolve guest complaints in a timely and professional manner.
  • Maintain a clean and organized front desk area.
  • Collaborate with other hotel staff to ensure a smooth and enjoyable experience for guests.
Requirements:
  • High school diploma or equivalent.
  • Previous experience in a customer service role preferred.
  • Must be able to work a flexible schedule, including nights, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and ability to multitask.
  • Knowledge of basic computer skills.
  • Must have a friendly and approachable personality.
  • Ability to stand for extended periods and lift up to 25 pounds.
EEOC Statement:

Holiday Inn Express Newnan, GA is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.


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