Front Desk Representative
2 months ago
We are seeking a highly motivated and friendly Front Desk Agent to join our team at the Hampton Inn Newnan/Atlanta. As a key member of our hotel staff, you will be responsible for ensuring a seamless and enjoyable experience for our guests from check-in to check-out.
Key Accountabilities:
- Welcome and register guests in a friendly and efficient manner
- Verify guest information and ensure accurate room assignments
- Provide exceptional customer service and resolve any issues that may arise during the guest's stay
- Upsell and promote our hotel's amenities and services to enhance the guest experience
- Collaborate with other hotel staff to ensure a smooth and efficient operation
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask with ease
- Strong problem-solving and conflict resolution skills
- Ability to work a flexible schedule, including evenings, weekends, and holidays
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
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