Store Leadership and Customer Experience Manager

2 weeks ago


Citrus Heights, California, United States Community Choice Financial Family of Brands Full time

Community Choice Financial Family of Brands offers a challenging opportunity for an experienced professional to join our team as a Store Leadership and Customer Experience Manager. This role requires a strong leader who can manage a team, provide exceptional customer service, and drive sales growth in our retail locations.

About the Company

California Check Cashing Stores provides quick and easy check cashing services, short-term money services, and other financial solutions to our customers throughout California. We are committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law.

Job Description

This position involves managing daily store operations, supervising a team of customer service representatives, and ensuring excellent customer service is provided to all customers. The ideal candidate will have at least 3 months of supervisory experience, a high school diploma or equivalent, and a minimum of one year of experience in customer service, sales, or retail.

Required Skills and Qualifications
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet performance standards
  • High School Diploma or Equivalent
  • At least 3 months of supervisory experience
  • Minimum one year experience in customer service, sales, or retail
Benefits

We offer a comprehensive new hire training program, access to a robust learning management system, performance-based career advancement, educational reimbursement program, and multiple coverage choices for medical insurance. Our compensation package includes a base pay of $20.00/hour, plus opportunities for bonuses and promotions.

About Us

The Community Choice Financial Family of Brands is an equal-opportunity employer committed to diversity and inclusion. Candidates of all backgrounds are encouraged to apply.



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