Eataly Host Ambassador

3 weeks ago


Los Angeles, California, United States Eataly North America Full time
Job Overview

Eataly North America is a rapidly growing company that brings authentic Italian food, culture, and lifestyle to the United States. As an Eataly Host Ambassador, you will be the face of our brand, providing exceptional customer service and ensuring a memorable experience for our guests.

Responsibilities
  • Greet, seat, and bid farewell to guests while maintaining a warm and welcoming atmosphere.
  • Manage seating in Eataly's restaurants, ensuring efficient table turns and minimizing wait times.
  • Take reservations and manage the waitlist using our computerized system.
  • Balance guest flow among service stations, taking into account requests for specific tables or servers based on availability.
  • Inform guests when tables are ready, escort them to their seats, provide menus, and introduce the server.
  • Assist servers and bus personnel as needed to maintain seamless service.
Requirements
  • 1+ year of experience in a high-volume restaurant environment.
  • Basic computer skills and ability to learn new systems quickly.
  • Excellent communication and interpersonal skills, with a passion for delivering exceptional customer experiences.
Benefits
  • Competitive hourly rate of $17.28 per hour.
  • Medical, dental, and vision insurance.
  • Paid time off and parental leave policies.
  • 401(k) matching program and bonus incentives.
  • Free meals and discounts on Eataly products.


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