Host and Guest Ambassador

3 days ago


Los Angeles, California, United States Roscoe - 220 Full time
Job Title: Host and Guest Ambassador

Description: Do you have a flair for hospitality and a passion for delivering exceptional guest experiences? We're looking for a skilled Host and Guest Ambassador to join our team at Roscoe - 220. As a key member of our front-of-house staff, you will be responsible for creating a warm and welcoming atmosphere for our guests, ensuring their visit is nothing short of memorable.

About the Role: Our ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work well under pressure. You will be the first point of contact for our guests, greeting them warmly and making them feel valued. Your primary responsibility will be to ensure every guest leaves with a smile on their face, feeling appreciated and satisfied. If you're a people person with a passion for delivering outstanding customer service, we want to hear from you

Key Responsibilities:
  • Welcome guests warmly and make them feel at home
  • Seat guests at tables or in waiting areas, considering table rotation and server loads
  • Provide menus and answer initial questions, ensuring guests are fully informed and happy with their meal choice
  • Engage with guests throughout their dining experience, checking in regularly to ensure they're satisfied with their food and service
  • Respond promptly to complaints and work to resolve issues efficiently
  • Take reservations and answer phone calls, handling all inquiries with a smile and a friendly demeanor

Requirements: To succeed in this role, you'll need:
  • A high school diploma or equivalent
  • The ability to work in a standing position for extended periods
  • Able to safely lift and maneuver food trays when necessary
  • Able to handle cash transactions accurately and operate a point-of-sale system

What We Offer: In addition to a competitive salary ($15/hour), we offer a comprehensive benefits package, including dental insurance, health insurance, and a referral program. Join our dynamic team today and discover why we're the preferred destination for exceptional dining experiences

$15/hour - Based on Experience

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