Field Service Technician

2 weeks ago


Chicago, Illinois, United States Rittal LLC Full time
Job Summary

Rittal LLC is seeking a skilled Field Service Technician to provide on-site customer support for climate control product installation, planned maintenance, repair, and service training.

Key Responsibilities:

  • Provide technical support for climate control product installation and maintenance.
  • Complete service reports and communicate with relevant personnel.
  • Coordinate field service activities with customers and local Rittal sales personnel.
  • Offer telephone technical support to customers and service partners.
  • Promote Service Contracts through customer interaction.
  • Understand customer requirements and provide cost-effective solutions.

Requirements:

  • Minimum 3 years' experience in air conditioner repair and EPA certification for refrigerant recovery.
  • Strong mechanical and electrical aptitude, with experience using electrical meters and troubleshooting.
  • Experience in repairing industrial recirculating chillers is preferred.
  • Previous field service experience is a plus.
  • Working knowledge of Microsoft Office: Outlook/Email, Excel, and Word.

Physical and Mental Requirements:

  • Ability to stand or sit for long durations, up to 8 hours.
  • Work with hand tools, power tools, and computer for extended periods.
  • Occasional lifting up to 80 pounds, frequent lifting 25-50 pounds, and occasional lifting above the shoulders.
  • Ability to work in a fast-paced environment, adapt to assignment changes, and multitask.

About Rittal LLC:

Rittal LLC is a global leader in industrial and IT enclosures, racks, and accessories. We offer a safe work environment and opportunities for growth and development.

Rittal LLC is an equal opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.



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