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Fitness Training Supervisor

2 months ago

Morristown, New Jersey, United States Crunch Fitness - Morris PlainsStanhopeToms River Full time
Job Overview

Are you ready to lead a dynamic fitness team in one of the fastest expanding health franchises globally? With a strong presence across the U.S. and beyond, Crunch Fitness is at the forefront of making fitness enjoyable and accessible. If you have a passion for guiding others towards their fitness goals, we want to hear from you.


Position Summary:
  • The Fitness Training Supervisor is responsible for ensuring that the club provides an exceptional fitness experience for all members.
  • Accountable for communicating and maintaining company standards while leading by example. This includes ensuring that team members consistently adhere to expectations regarding punctuality, appearance, friendliness, and cleanliness.
  • Oversees the recruitment, training, and development of a proficient team of Personal Trainers.
  • Responsible for achieving departmental objectives, including revenue generation and member retention.
  • Acts as the primary resource for fitness knowledge within the club.
Management Scope:
  • Job Scope: 1 club
  • This role directly manages the following positions within the club:
    • Personal Trainers
Key Responsibilities:
The Fitness Training Supervisor is tasked with the following activities for the club:

Staffing and Development [10% of time]
Maintain a fully engaged and high-performing fitness team that aligns with company values and objectives. To achieve this, the Supervisor will:
  • Recruit, develop, and manage the performance of qualified Personal Trainers.
  • Train and develop other staff as necessary regarding fitness and supplementation presentations, emphasizing their impact on member retention.
  • Conduct regular meetings with direct reports to review performance and provide direction, motivation, and guidance toward achieving individual and company goals.
  • Manage the Personal Trainer schedule while adhering to budgeted non-session hours.
  • Address employee relations matters for all club fitness staff.
  • Implement disciplinary actions under the guidance of your direct supervisor.
Fitness Management [30% of time]
Ensure that all club members have access to a well-trained and professional fitness staff capable of providing fitness counseling, training, and programs that meet Crunch standards. The Fitness Training Supervisor is responsible for achieving fitness and supplement revenue goals. To accomplish these objectives, the Supervisor will:
  • Ensure that all Personal Trainers deliver high-quality programs to their clients.
  • Develop weekly work schedules for fitness staff and ensure proper recording of Time & Labor.
  • Ensure compliance with Time and Labor guidelines and manage overtime according to company policies.
  • Provide member service and support related to fitness service issues, encouraging member involvement in fitness services.
  • Ensure accurate administration of Personal Training, including the use of relevant software and tracking systems.
  • Responsible for meeting monthly, quarterly, and yearly revenue targets set by the company regarding personal training services and supplements.
  • Recruit, train, and develop new Personal Trainers.
  • Regularly train staff on industry updates and ensure that all clients receive professional training.
Sales and Service [60% of time: club specific]
Participate and provide direct execution support in the fitness area.

Qualifications:
Knowledge, Skills & Abilities:
  • Familiarity with Crunch Certified Personal Training Program and associated software.
  • Understanding of Personal Training techniques and program design.
  • Ability to operate all club equipment.
  • Experience in coaching and motivating groups.
  • Strong interpersonal and communication skills.
  • Ability to maintain a friendly, enthusiastic, and positive attitude.
  • Strong member service focus.
  • Professional response to inquiries from guests, members, and staff.
Education Level:
High School Diploma or GED required
  • Bachelor's Degree preferred
  • Current Cardiopulmonary Resuscitation (CPR) certification
Certifications:
  • American College of Sports Medicine (ACSM)
  • Certified Personal Trainer
  • American Council on Exercise (ACE)
  • Personal Trainer Certification
  • The Cooper Institute
  • International Fitness Professionals Association (IFPA)
  • National Academy of Sports Medicine (NASM)
  • Corrective Exercise Specialist (CES)
  • Performance Enhancement Specialist (PES)
  • National Strength and Conditioning Association (NSCA)
Experience:
  • 1-2 years as a Personal Trainer preferred
  • Prior management experience in retail or hospitality leading a team preferred
  • Consultative sales experience preferred
Physical Requirements:
  • Ability to work in a club office environment; move about club floors and rooms; review and create club paperwork; communicate with employees, members, and the public.
  • Regularly required to demonstrate or explain proper physical fitness activities and techniques. Must be able to lift up to 50 pounds.
  • Must be able to travel by car and airplane as needed.