T-Mobile Retail Sales Representative

3 days ago


Wichita Falls, Texas, United States T-Mobile (MobileOne, LLC) Full time
Job Summary

As a Retail Sales Representative at T-Mobile, you will play a vital role in delivering exceptional customer experiences and driving sales growth. You will be responsible for building strong relationships with customers, understanding their needs, and providing personalized solutions to meet their needs. You will also be responsible for staying up-to-date on T-Mobile's products and services, as well as maintaining a high level of knowledge and expertise in mobile technology.

Key Responsibilities:
  • Assist and sell to customers, providing an exceptional customer experience and building loyalty by approaching customers with confidence, assessing their needs, and building genuine relationships with them.
  • Build trust with customers by answering their questions, educating, and offering solutions that meet their needs.
  • Assess and recommend the right plan for customers, taking a hands-on approach to ensure success through the customer onboarding process.
  • Stay knowledgeable about T-Mobile's products and services, including mobile technology and rate plans.
  • Approach service and sales needs with composure, integrity, and compassion.

Requirements:
  • Customer service and/or sales experience preferred, retail environment a plus.
  • Authorization to work in the United States.
  • Pass a pre-employment background check (will consider qualified applicants with criminal histories in a manner consistent with all laws).
  • A high-school diploma or GED and be at least 18 years of age.

Benefits:
  • 401(k) Retirement Savings
  • No Cost Mental Health Program
  • Daily Pay
  • Discounted T-Mobile Cellular Service

Pay Range: $27.87 per hour

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