Customer Service Representative

3 days ago


Biloxi, Mississippi, United States Golden Nugget Hotels & Casinos Full time
Customer Service Representative Job Description

We are seeking a Customer Service Representative to provide excellent service to our guests at Golden Nugget Hotels & Casinos. This is an opportunity to make a positive impact on our guests' experiences and become a valued member of our team.

Key Responsibilities:

  • Deliver exceptional customer service, responding promptly to guest inquiries and resolving issues efficiently.
  • Process transactions accurately, handling cash, credit card payments, and comps.
  • Prepare and package guest orders, maintaining high standards of quality and presentation.
  • Clean and maintain public areas, adhering to health and safety standards.
  • Restock supplies, such as paper goods, condiments, and beverages, as needed.
  • Collaborate with kitchen staff to ensure seamless service delivery.

Requirements:

  • High school diploma or equivalent qualification.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Frequent standing, walking, and lifting up to 50 pounds.
  • Continuous use of hands and wrists for grasping and fine manipulation.

Salary Range:

$10-$12 per hour, based on experience.



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