Patient Access Representative
2 weeks ago
The Patient Access Representative is responsible for ensuring a seamless registration experience for patients at St. Luke's University Health Network. This includes accurately identifying patients, transcribing orders, completing registration screens, and verifying insurance information.
Key Responsibilities- Correctly identify and validate patient information in the hospital information system to maintain accurate electronic medical records
- Report any instances of possible identity theft to clinical departments and leadership
- Maintain knowledge of network policies on patient identification, including mark for merge, chart corrections, and patient look-up
- Responsible for patient registration, including demographics, emergency contact, transcribing diagnostic orders, and insurance verification
- Collect and record point of service cash collections prior to or at time of service
- Accurately transcribe outpatient written diagnostic testing orders and process electronic diagnostic orders
- Verify proper prep instructions for patients prior to service
- Responsible for sign-in registry for vendors and clergy, and providing churches and clergy information when needed
- Immediately resolve minor patient/visitor issues and inform department leadership or Nursing Supervisor and Security of any significant patient and visitor complaints/issues
- High school graduate or equivalent required
- Certificate/Degree in healthcare-related field preferred
- Excellent customer service and interpersonal skills required
- General computer experience and ability to type fluently, accurately, and quickly required
- Insurance background preferred
- Knowledge of medical terminology preferred
Sitting/standing up to 8 hours per day, 4 or more hours at a time. Frequent use of hands/fingers for data entry. Frequently walking and ability to push up to 250 pounds in a wheelchair. Ability to occasionally carry or lift up to 15 pounds.
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Patient Access Representative
3 weeks ago
Hamburg, Pennsylvania, United States St. Luke's Hospital Full timeJob SummaryThe Patient Access Representative is responsible for ensuring a seamless registration process for patients at St. Luke's University Health Network. This includes accurately identifying patients, transcribing orders, completing registration screens, and verifying insurance information. Excellent customer service skills and the ability to work in a...
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Patient Access Representative
3 weeks ago
Hamburg, Pennsylvania, United States St. Luke's Hospital Full timeJob SummaryThe Patient Access Representative is a vital member of the St. Luke's Hospital team, responsible for ensuring a seamless and efficient registration process for patients. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesGreets and directs...
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Patient Access Representative
6 days ago
Hamburg, Pennsylvania, United States St. Luke's Hospital Full timeJob SummaryThe Patient Access Representative is responsible for ensuring the smooth and efficient registration process for patients at St. Luke's University Health Network. This includes verifying patient information, transcribing orders, and completing registration screens. The ideal candidate will have excellent customer service skills and be able to work...
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Patient Access Representative
3 weeks ago
Hamburg, Pennsylvania, United States St. Luke's Hospital Full timeJob SummaryThe Patient Access Representative I is a critical role within St. Luke's University Health Network, responsible for ensuring seamless patient registration and access to care. This position requires excellent customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key...
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Patient Access Representative
4 days ago
Hamburg, Pennsylvania, United States St. Luke's Hospital Full timeJob SummaryThe Patient Access Representative is responsible for ensuring a seamless registration process for patients at St. Luke's University Health Network. This includes accurately identifying patients, transcribing orders, completing registration screens, and verifying insurance information.Key ResponsibilitiesCorrectly identify and validate patients in...
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Patient Access Coordinator
2 weeks ago
Hamburg, Pennsylvania, United States St. Luke's Hospital Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Access Representative to join our team at St. Luke's Hospital. As a key member of our registration team, you will be responsible for ensuring a seamless and efficient patient registration experience.Key ResponsibilitiesRegister patients for services, including collecting and verifying...
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Patient Access Coordinator
2 weeks ago
Hamburg, Pennsylvania, United States St. Luke's Hospital Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Access Representative to join our team at St. Luke's Hospital. As a key member of our registration team, you will be responsible for ensuring a seamless and efficient patient experience from registration to discharge.Key ResponsibilitiesRegister patients for services, including...
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Patient Access Coordinator
2 weeks ago
Hamburg, Pennsylvania, United States St. Luke's Hospital Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Access Representative to join our team at St. Luke's Hospital. As a key member of our registration team, you will be responsible for ensuring a seamless and efficient patient experience from registration to discharge.Key ResponsibilitiesRegister patients for services, including...
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Patient Access Coordinator
3 weeks ago
Hamburg, Pennsylvania, United States St. Luke's Hospital Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Access Representative to join our team at St. Luke's Hospital. As a key member of our registration team, you will be responsible for ensuring a seamless and efficient patient experience from registration to discharge.Key Responsibilities:Greets and directs patients and visitors in a...
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