Customer Service Representative

2 weeks ago


Kansas City, Missouri, United States Bally's Corporation Full time
About Bally's Corporation

Bally's Corporation is a leading entertainment company that operates across digital gaming platforms and traditional casino venues. Our mission is to create thrilling gaming experiences for millions of players worldwide.

The Role

We are seeking a highly motivated and service-oriented individual to join our team as a Customer Service Representative - Noodle Bar. In this role, you will be responsible for providing top-notch service to our guests and ensuring a favorable dining and gaming experience.

Key Responsibilities
  • Provide Exceptional Service: Ensure that guests have a positive experience at our Noodle Bar, responding promptly to their needs and resolving any issues that may arise.
  • Operate Point-of-Sale Systems: Accurately process transactions, manage cash and credit transactions, and maintain a clean and organized workspace.
  • Maintain a Clean and Safe Environment: Ensure that the Noodle Bar area is clean, tidy, and free from hazards, adhering to all health and safety regulations.
  • Stock and Inventory Management: Monitor and maintain adequate stock levels, reporting any discrepancies or issues to management.
  • Teamwork and Communication: Collaborate with colleagues to achieve team goals, communicate effectively with guests and team members, and maintain a positive and respectful attitude.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: At least one year of experience in food service or a related field.
  • Licenses and Certifications: Must obtain and maintain a Missouri Gaming Commission occupational license and TiPS certifications.
  • Skills: Ability to work in a fast-paced environment, excellent communication and interpersonal skills, and basic math skills.
What We Offer
  • Competitive Salary: Annual performance reviews and competitive salary.
  • Comprehensive Benefits: Medical, dental, and vision coverage, 401(K) company matches, and Employee Stock Purchase Plan.
  • Perks and Discounts: Access to perks and childcare discounts.


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