Customer Service Representative
2 weeks ago
Bally's Corporation is a leading entertainment company that operates across digital gaming platforms and traditional casino venues. Our mission is to create thrilling gaming experiences for millions of players worldwide.
The RoleWe are seeking a highly motivated and service-oriented individual to join our team as a Customer Service Representative - Noodle Bar. In this role, you will be responsible for providing top-notch service to our guests and ensuring a favorable dining and gaming experience.
Key Responsibilities- Provide Exceptional Service: Ensure that guests have a positive experience at our Noodle Bar, responding promptly to their needs and resolving any issues that may arise.
- Operate Point-of-Sale Systems: Accurately process transactions, manage cash and credit transactions, and maintain a clean and organized workspace.
- Maintain a Clean and Safe Environment: Ensure that the Noodle Bar area is clean, tidy, and free from hazards, adhering to all health and safety regulations.
- Stock and Inventory Management: Monitor and maintain adequate stock levels, reporting any discrepancies or issues to management.
- Teamwork and Communication: Collaborate with colleagues to achieve team goals, communicate effectively with guests and team members, and maintain a positive and respectful attitude.
- Education: High school diploma or equivalent required.
- Experience: At least one year of experience in food service or a related field.
- Licenses and Certifications: Must obtain and maintain a Missouri Gaming Commission occupational license and TiPS certifications.
- Skills: Ability to work in a fast-paced environment, excellent communication and interpersonal skills, and basic math skills.
- Competitive Salary: Annual performance reviews and competitive salary.
- Comprehensive Benefits: Medical, dental, and vision coverage, 401(K) company matches, and Employee Stock Purchase Plan.
- Perks and Discounts: Access to perks and childcare discounts.
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