Medical Support Specialist

2 weeks ago

Detroit, Michigan, United States Concentra Career Choice Full time
Overview

At Concentra Career Choice, we're committed to improving the health of America's workforce, one patient at a time. As a Medical Support Specialist, you'll play a vital role in our patient care team, providing exceptional care to our patients and making a meaningful difference in their lives.

This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. You'll work closely with our treating clinicians to perform routine medical and testing procedures, prepare patients for physical examinations, and assist with examination and treatment.

Responsibilities
  • Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
  • Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing
  • Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
  • Assist providers during examination and treatment
  • Responsible for performing routine medical procedures as ordered by treating clinician
  • Prepare and assist clinician with procedure set up and injury care
  • Apply bandages, dressings and splints as ordered by the treating clinician
  • Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
  • Complete quality assurance activities on equipment and medical devices
  • Maintain supplies, clean rooms and equipment, and stock exam rooms
  • Maintain and operate all medical devices and equipment
  • Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
  • In partnership with center leadership, assist with patient flow and volume
  • Keep patients informed of expected wait times during all aspects of the center visit
  • Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
  • Ensure accuracy in documentation
Qualifications
  • Vocational/Technical/Business School
  • Medical Assistant Certification from an accredited school (credentials in the state of employment in accordance with state requirements and applicable regulations)
  • Job-Related Experience: Customarily has at least six months or more of medical assistant experience
  • Knowledge of medical procedures and medical terminology
  • Working knowledge of occupational medicine requirements (state specific) preferred

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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