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    Miami Beach, United States Hilton Hotels & Resorts Full time

    . As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel"s continuing effort to deliver outstanding guest service and financial profitability. Specifically Night Auditor, Auditor, Part-Time, Audit, Hospitality, Accounting, Hotel, Night

Night Auditor

1 month ago

Miami FL USA, United States Hampton Inn & Suites by Hilton - Miami Brickell Downtown Full time

Job Summary:

We are seeking a highly skilled Night Auditor to join our Front Desk Team at Hampton Inn & Suites by Hilton - Miami Brickell Downtown. As a Night Auditor, you will be responsible for ensuring the smooth operation of our night audit procedures, providing exceptional customer service to our guests, and maintaining a clean and organized front desk and lobby area.

Key Responsibilities:

  • Welcome guests to the hotel and assist with check-in and check-out processes
  • Manage reservations and bookings
  • Respond to guest inquiries and provide accurate information and recommendations about the hotel's facilities and services
  • Address guest complaints and resolve issues in a timely and professional manner
  • Process payments and maintain accurate records
  • Assist guests with luggage and transport arrangements
  • Coordinate with other departments to ensure guests' needs are met

Requirements:

  • Excellent communication and customer service skills
  • Strong organizational and time management skills
  • Ability to multi-task and work under pressure
  • Proficient in using computer systems and software
  • Ability to work flexible hours, including weekends and holidays
  • Previous experience in a similar role, ideally in the hospitality industry
  • High school diploma or equivalent qualification
  • Fluent in English, knowledge of Spanish, Portuguese or other languages

What We Offer:

  • Paid training for selected candidate
  • Sign-on bonus of $500 for Qualified OnQ Certified applicant, if hired

Requirements:

Candidate must be a legal resident of the USA and authorized to work in the USA to apply.