Customer Service Representative
2 days ago
We are a dynamic business management firm, AVM California Solutions, that empowers our clients' growth through innovative customer service, sales, and marketing strategies. We are seeking a creative and results-driven Customer Account Manager to engage our consumer audience in acquisitions and existing accounts effectively.
Key Responsibilities:
- Create and present product proposals to customers tailored to their individual needs
- Drive sales growth through regular contact and introducing our clients' specific products and services
- Cultivate relationships directly with all customer accounts, new and existing
- Retain customer accounts through solution-based selling
- Support and collaborate with other team members to ensure quality work and meet KPIs
Requirements:
- Associates Degree or 4-year diploma highly recommended
- 1-3 years of Customer Account Management, Sales, Client Facing, and/or entry-level experience required
- Comfortable engaging with customers directly
- High attention to detail when managing accounts
- Excellent written and verbal communication skills
- Strong work ethic and ability to learn new skills quickly
- Outstanding time management and follow-up
What We Offer:
- In-house paid training and coaching from industry experts
- Comprehensive and competitive pay structure
- Internal and exponential promotions/upward mobility
- Enthusiastic team environment and collaborative team atmosphere
- Team building nights/all-expense-paid team events and company trips
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