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Library Customer Service Assistant
2 months ago
The Library Assistant I plays a crucial role in delivering exceptional customer service to students, faculty, staff, and community members. This position involves assisting individuals in locating library resources, managing study spaces, creating identification cards, and performing various other responsibilities as needed.
Key Responsibilities- Open and close the library during designated hours, ensuring the security of equipment and cash. Manage the circulation of library materials, including charging, discharging, and renewing items.
- Assist in processing hold requests and incoming materials from other libraries, ensuring efficient shelving and routing of items.
- Handle financial transactions related to fines and lost materials, maintaining accurate records and ensuring compliance with library policies.
- Provide assistance to library visitors, answering inquiries and directing them to appropriate resources or personnel.
- Utilize library management software to maintain patron records and facilitate circulation services.
- Support the organization and maintenance of library materials, including inventory and special projects.
- Assist patrons with technology, including computers and copy machines, ensuring they have the resources needed for a successful library experience.
Applicants should possess a high school diploma or GED. The ideal candidate will demonstrate reliability, strong communication skills, and the ability to work both independently and collaboratively within a team environment.
Work EnvironmentThis position is performed in a climate-controlled office setting with minimal exposure to safety hazards. The role requires flexibility to work during all business hours, including evenings and weekends.
