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Customer Service Lead

1 month ago

Conroe, Texas, United States Circle K Full time
Lead Customer Service Representative Opportunity

At Circle K, we're seeking a skilled and dedicated Lead Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional customer service, resolving issues promptly, and ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Provide outstanding customer service and resolve customer complaints in a timely and professional manner.
  • Assist in training and developing new Customer Service Representatives to ensure they have the skills and knowledge needed to succeed in their roles.
  • Perform shift supervision, ensuring that all store operations run smoothly and efficiently.
  • Complete store merchandise build-to's and ensure accurate inventory levels.
  • Process grocery orders and deliveries, and receive and verify vendor deliveries.

We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional service and building strong relationships with our customers. If you're a team player with excellent communication skills and a commitment to excellence, we'd love to hear from you