Onboarding Program Coordinator

4 weeks ago


Cincinnati, Ohio, United States Virtual Full time
Job Summary

The Onboarding Coordinator plays a critical role in building relationships with new customers and creating a positive experience during the installation process.

Key Responsibilities
  • Manage and review enrollments for program compliance and data accuracy.
  • Coordinate installation logistics and serve as the liaison between vendors and customers.
  • Ensure data accuracy within internal databases.
  • Conduct onboarding training with customers and provide information in response to inquiries and concerns.
  • Assist with resolution involving internet connectivity.
Requirements
  • Associate's degree or equivalent combination of education and experience preferred.
  • Strong computer competency with database systems a plus.
  • Strong project management skills and ability to work in a team environment.
  • Excellent communication and negotiation skills.
  • Ability to handle multiple tasks and prioritize deadlines.


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