Technical Support Specialist

1 week ago


Toulouges, Occitanie, United States Cloud Inventory Full time
Cloud Inventory Job Description

The ideal candidate for this role will have a strong background in technical support, customer service, and problem-solving. As a Technical Support Specialist at Cloud Inventory, you will be responsible for providing top-notch support to our clients, ensuring that their issues are resolved efficiently and effectively.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, or chat
  • Analyze and resolve complex technical issues
  • Document issue resolutions and create software defect reports as needed
  • Work collaboratively with internal teams to identify and resolve customer issues

To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work well under pressure. A strong background in computer hardware, software, and operating systems is also essential. If you are a motivated and detail-oriented individual who enjoys working in a fast-paced environment, we encourage you to apply.

Requirements:
  • Bachelor's degree in Computer Science or related field (or equivalent experience)
  • Strong written and verbal communication skills
  • Excellent analytical and problem-solving skills
  • Ability to multitask and prioritize tasks effectively

We offer a competitive salary range of $50,000 - $55,000 per year, as well as a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and flexible vacation time. If you are interested in this exciting opportunity, please submit your application today.


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