Customer Support Associate
2 weeks ago
Customer Support Associate
Ourfirstfed is a community-focused financial institution dedicated to serving our clients with excellence. We pride ourselves on being recognized as a top workplace and a trusted bank.
We are seeking motivated individuals who align with our core values and are passionate about delivering outstanding customer support. In this role, you will undergo thorough training and work across various branches, assisting clients with a range of banking services. This position offers a valuable entry point into the banking sector, with numerous opportunities for advancement within our organization.
Key Qualifications:
- Strong enthusiasm for customer support
- Willingness to work at multiple locations
- Experience in customer service and cash handling
- Dedication to teamwork
- Availability to work on weekends
- Valid Driver's License and dependable transportation
Primary Responsibilities:
As a Customer Support Associate, you will be the initial contact for clients, assisting them with various banking transactions through different channels. You will gain knowledge about our diverse banking products, provide exceptional customer service, and ensure a seamless banking experience for all clients.
Essential Requirements:
- High School diploma or equivalent
- Prior experience as a teller or in cash handling is preferred
Join ourfirstfed and embark on your journey in the banking industry.
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