Hotel Room Maintenance Associate

2 weeks ago


San Antonio, Texas, United States Zachry Hotels Full time

At Zachry Hospitality, we are passionate about delivering exceptional hospitality and excellent customer service. Our hotel surrounds itself with team members who share that same passion. We take care of our guests and team members as family, within a culture of service where we do the right thing because it is the right thing to do. Our core values are at the center of every decision we make:

  • Every Person Matters
  • Together We Can Do Great Things
  • This Is More Than a Job
Responsibilities:
  • Clean and stock guest rooms to hotel cleanliness standards, including but not limited to, bathtub, toilet, sink, walls, mirrors, tiles, counters, and floors using proper procedures and chemicals per hotel standards
  • Change linen and make beds in accordance with hotel procedures
  • Dust all guest room surfaces, including but not limited to, furniture, pictures, drawers, window ledges, and shelves
  • Vacuums guest room carpets in accordance with hotel procedures
  • Removes trash and replenish amenities, linens, and supplies in guest rooms per hotel procedures
  • Cleans all windows inside and out
  • Greet guests immediately with friendly, sincere acknowledgement
  • Reports all maintenance deficiencies in guest rooms and corridors via work orders
  • Signs for room keys, retrieves cart, pushes to assigned rooms, and restock heavy cart
  • Visually inspect room for cleanliness and appearance and signify completion for room
  • Cleans balconies, if applicable
Requirements:
  • No prior experience required
Benefits:
  • Company paid short-term and long-term disability
  • Medical, dental and vision insurance
  • Fidelity 401K retirement plan with employer matching up to 6% of contribution
  • Hilton Hotel Travel Discount Program
  • Paid Time Off (PTO)
  • Free Meal
  • Free annual VIA bus pass
  • Incentive Bonus
  • Referral Bonus Incentive Program
  • Team Member Assistance Program


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