Security Officer

3 weeks ago

San Antonio, Texas, United States Westin Riverwalk San Antonio Full time

About Us:
Located on the world famous San Antonio River Walk, the upscale Westin Riverwalk Hotel offers its associates the opportunity to work in a beautiful location, in a city rich with history and culture.

Our hotel provides a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you.

We are committed to providing a safe and secure environment for our guests, associates, and vendors. As a Security Officer, you will be responsible for performing protective, preventative, safety and security related enforcement functions, touring the hotel complex to ensure the safety and well-being of all hotel guests, associates, and vendors.

Responsibilities:

  • Perform foot patrols, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.
  • Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems.
  • Coordinate expedient response to emergency conditions such as fire, safety hazards, and threats to life and/or property in a calm, rational, and persuasive manner.
  • Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons, and property.
  • Watch for suspicious persons entering, exiting, or loitering around the building.
  • Conduct walk-through observations of the entire hotel.
  • Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
  • Observe security monitors for any unusual activity and report directly, via radio, to the supervisor on duty.
  • Memorize and monitor life safety systems installed at the property.
  • Comply with attendance rules and be available to work on a regular basis.

Qualifications:

  • Maintain a professional appearance and manner at all times.
  • Communicate well with guests.
  • Be willing to pitch-in and help coworkers with their job duties and be a team player.
  • Have thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas.
  • Be able to stand, walk, and/or sit and continuously perform essential job functions for the duration of the shift.
  • Have hearing and visual ability to observe and detect signs of emergency situations.
  • Be able to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
  • Be able to grasp, lift, and/or carry or otherwise move goods weighing a maximum of 150 lbs.
  • Have sufficient manual dexterity in hands.
  • Be able to climb stairs and ladders at a rapid pace.
  • Be able to perform duties within extreme temperature ranges.
  • Have effective verbal and written communication skills.

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