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Chinese Office Manager for Medical Practice
2 months ago
We are seeking an experienced and skilled Office Manager to join our team at CAIPA MSO LLC. The successful candidate will be responsible for managing the daily operations of our medical practices and personnel, ensuring a professional and efficient work environment.
Key Responsibilities- Oversee and manage daily operations of medical practices and personnel, maintaining a professional workplace
- Supervise and lead office staff, providing guidance and support as needed
- Schedule and coordinate patient appointments to optimize client satisfaction and facility efficiency
- Create and update patients' electronic health records, ensuring accuracy and completeness
- Record and update personal and financial information, maintaining confidentiality and security
- Order and manage medical and office supplies, ensuring timely delivery and inventory control
- Design and implement office policies and procedures, ensuring compliance with regulatory requirements
- Oversee and manage all paperwork for patient care, medical compliance, and reporting, ensuring accuracy and timeliness
- Assist with CAIPA administration, supporting population management initiatives
- Ensure positive collaboration between doctors, medical and office staff, fostering a team-oriented environment
- Supervise cleaning staff and coordinate maintenance activities, ensuring a clean and safe work environment
- Orient, train, and mentor medical practice personnel, promoting professional development
- Arrange informational materials for patients, ensuring clear and concise communication
- Ensure adherence to healthcare laws, rules, and regulations, maintaining compliance and integrity
- Maintain total confidentiality of personal and financial data, upholding patient trust
- Collaborate with the Clinical Documentation Improvement team and Billing team to manage and troubleshoot claims and documentation queries
- Willing to travel, as required
- Client Service Oriented (both internal and external)
- Demonstrated poise, tact, diplomacy, and good judgement
- Detailed oriented, excellent organizational abilities
- Strong Written and oral communication skills
- Ability to interact and communicate with individuals at all levels of organization
- Strong interpersonal skills able to handle sensitive situations and confidential information
- Ability to multi-task and prioritize workload in a fast-pace environment
- Technology competency with electronic software needed for role
- Proficiency with Microsoft Office Suite, especially Excel and Word
- Previous working experience as a Medical Office Manager for 1+ year(s)
- Fluent in Chinese
- MA in Healthcare Administration, Business, or similar relevant field preferred
- Hands on experience with accounting and administrative operations
- In-depth knowledge of medical procedures, operations, and terminology
- Excellent organizational and time-management skills
- Health Benefits: Medical, Vision and Dental
- 401k retirement plan
- Paid Time Off
Salary Range $58k-$72k
