Medical Office Operations Manager

3 days ago


Baltimore, Maryland, United States Mercy Medical Center Full time

Job Overview

The Mercy Medical Center is seeking a skilled Medical Office Operations Manager to oversee the daily operations of low-volume specialty practices. This role involves working closely with the Senior Director to set goals and implement processes that improve office efficiency.

Main Responsibilities:

  • Day-to-Day Operational Management: Manage staffing, accounts receivable, accounts payable, front office, and patient flow to ensure seamless practice operations.
  • Team Supervision: Supervise administrative support staff, medical assistants, and provide support to physicians and mid-level practitioners.
  • Process Improvement: Review practice operations to enhance quality, efficiency, innovation, patient satisfaction, and cost reduction.
  • Reporting and Analysis: Prepare reports and analyze physician practices for the Senior Director.
  • System Expertise: Serve as an Epic COE super user and trainer for all practice management systems.

Requirements and Qualifications

  • Education: Bachelor's degree required.
  • Experience: Three years of related physician practice experience preferred.
  • Computer Skills: Must possess strong computer skills, including Microsoft Office and Epic (if applicable).

Compensation

$65,000 - $80,000 per year, depending on experience.



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