Production Operations Supervisor

3 weeks ago

San Luis Obispo, California, United States GOODWILL CENTRAL COAST Full time
Job Details

Job Location: SLO Headquarters - San Luis Obispo, CA

Position Type: Full Time

Salary Range: $26.00 Hourly

Job Shift: Day

Job Summary:

Oversee the processing of diverse merchandise, ensuring efficient preparation for shipment and sale. This role requires coordination and supervision of production and dock staff to establish and maintain a productive pace, guaranteeing high-quality processed items that meet established standards.

Key Responsibilities:

  • Coordinate and supervise the preparation of items for shipment and retail sale, ensuring efficient processing and adherence to established standards.
  • Monitor production goals, sales, and distribute products accordingly to meet business objectives.
  • Schedule resources, including labor, space, inventory, and supplies, to optimize item processing.
  • Supervise staff, including selection, promotion, demotion, discipline, training, performance appraisal, and salary recommendations, adhering to Company policy.
  • Complete and submit required paperwork to ensure proper administration of established systems and process payroll for employees, maintaining confidentiality in personnel-related functions.
  • Assist in coordinating and supervising dock staff in offloading and loading merchandise from Goodwill Central Coast trailers, ensuring proper distribution for processing and sale while maintaining established standards.
  • Maintain and properly use equipment, including hand trucks, pallet jacks, compactors, balers, and forklifts, to ensure safe and efficient operations.
  • Assist in managing salvage and receiving operations, ensuring salvage is properly prepared, tracked, and salvage tickets are completed and distributed.
  • Develop a safe work environment through training staff in safe work practices, communicating safety information, and performing safety inspections.

Secondary Responsibilities:

  • Supervise and report on client progress/development, as applicable.
  • Perform related duties as assigned.

Job Specifications:

Education/Required: High school diploma or equivalent.

License/Certification Required: Valid Class C California Driver's License; forklift operation certification.

Experience Required: Two years of progressively responsible material handler experience, including one year in a lead capacity, or equivalent.

Knowledge Required:

  • Material handling techniques and use of material handling equipment.
  • Basic math skills.
  • Familiarity with typical computer programs and computer operation.
  • Familiarity with Goodwill Central Coast's mission and general company policies/procedures, which will be learned through on-the-job training.

Skills/Aptitudes/Temperaments:

  • Ability to communicate effectively in English, both orally and in writing, with a preference for basic Spanish communication.
  • Ability to deal with people beyond giving and receiving instructions, understanding others' feelings and personal viewpoints, and adapting accordingly.
  • Ability to drive vehicles and forklifts in the transaction of Company business, requiring a good driving record and potential personal liability insurance.
  • Ability to coordinate eye/hand/foot movement to safely maneuver in and out of trucks and trailers, operate vehicles controls, walk up and down ramps, and lift and/or stack donations.
  • Ability to accept responsibility for the direction, control, or planning of an activity.
  • Ability to make generalizations, evaluations, or decisions based on various situations or criteria.
  • Ability to maintain self-control and composure when confronted with emergency, critical, unusual, or dangerous situations.
  • Ability to perform a variety of duties, changing from one to another without losing efficiency or composure.
  • Ability to maintain confidentiality in the transaction of duties.
  • Ability to adhere to safe work practices as documented in Company safety policies and report safety hazards/accidents promptly to supervisor or safety committee member.

Job Setting:

Work is performed on a sheltered, but unenclosed loading dock, with fluctuating temperatures and exposure to elements. Dust and dirt are controlled by daily cleaning of the work area. There are occasional fumes from trucks, handling of household toxic products received in donations, and occasional contact with the public. The work pace is sometimes hectic with occasional periods of high activity. The noise volume is moderately high throughout the day, depending on the amount of activity, equipment, and vehicles in operation, and radio operation. Material handling equipment and trucks may be operated in or near the work area, requiring occasional walking on uneven ground when going up and down ramps.

Emotional Effort:

The job requires some emotional effort involving occasional short deadlines, with a varied work environment and occasional periods of high activity/demand.

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