Warehouse Operations Manager

4 weeks ago

San Luis Obispo, California, United States Trust Automation Inc Full time
Job Summary

The Warehouse Supervisor will oversee daily warehouse operations in the facility as a hands-on leader, ensuring efficient processes and procedures are followed. This role is crucial to meet productivity targets and maintain customer satisfaction.

Duties and Responsibilities
  • Oversee and manage the day-to-day operations of the warehouse, including receiving, storing, and shipping products or materials.
  • Monitor and enforce compliance with company policies and safety regulations to ensure the safety of all warehouse employees.
  • Manage inventory (internal or external), which includes maintaining accurate records, conducting cycle counts, and resolving any discrepancies.
  • Effectively plan and allocate resources to meet daily operational requirements, maximizing productivity and minimizing downtime.
  • Train, mentor, and provide regular feedback to warehouse staff in order to cultivate their skills and expertise.
  • Reviews, develops, and maintains Standard Operating Procedures and Work Instructions within the warehousing and logistics departments.
  • Determine staffing levels and assign workload; measure and report the effectiveness of warehousing activities and employees performance.
  • Work together with other departments, such as Procurement, Production and Customer Service, to effectively manage and prioritize incoming and outgoing shipments.
  • Consistently seek out opportunities for process improvement; implement changes to increase efficiency and decrease costs.
  • Conduct regular inspections and audits to maintain cleanliness, organization, and compliance with quality standards.
  • Oversee and manage logistics for transporting products to customers and company facilities, communicating with drivers and air partners to ensure efficient delivery of packages.
  • Participate in contract negotiations.
  • Review and manage logistics operations costs such as Inbound/Outbound Freight, Supplies, etc.
  • Manage and resolve any warehouse-related issues or conflicts that may arise, ensuring prompt resolution and maintaining positive employee relations.
  • Prepare and analyze reports on warehouse operations, including productivity, inventory levels, and shipping/receiving accuracy, providing recommendations for improvement.
  • Organize and maintain inventory and storage areas.
  • Ensure work procedures and practices are current while looking to identify areas of improvement, adjustment, or implement innovative methods.
Supervisory Responsibilities
  • Manage day to day functions of Inventory Control personnel and Shipping and Receiving personnel.
Position Requirements
  • High school diploma or equivalent; a bachelor's degree in logistics, supply chain management, or a related field is strongly preferred.
  • APICS/CPIM knowledge/certification preferred.
  • Minimum 5 years' experience in a supervisory role within a warehouse environment.
  • Experience with inventory control, inventory reconciliation and third-party logistics; including participating in contract review and rate negotiations, managing consigned (off-site) inventory and E&O review.
  • Experience with contract review and supplier negotiations.
  • Knowledge of warehouse safety regulations and experience in implementing safety protocols.
  • A self-starter who possesses intellectual curiosity, proven track record to deep dive, root cause, and drive business improvements.
  • Advanced user of warehouse management systems (WMS) and proficiency in using relevant software applications.
  • Experience with the coordination and management of international shipments, licensing, and classification of goods.
  • Strong computer skills, including proficiency in Microsoft Office Suite (Excel, Word, and Outlook).
  • Ability to operate warehouse equipment, such as forklifts or pallet jacks, and obtain necessary certifications if required.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and attention to detail.
  • Participate in the identity verification process to access classified client portals by authorizing certified supplier management platforms to obtain information from your personal credit profile or other information, solely to verify your identity.
Physical Requirements
  • Prolonged periods sitting or standing at a desk and working on a computer.
  • Must be able to lift up to 55 pounds at a time.
  • Must wear safety gear, such as goggles and gloves, when handling box cutters or similar tools.
  • Hearing and speaking to exchange information in person, on the telephone or virtually.
  • Physical agility to lift, carry, push, or pull objects.
Pay/Salary Information

Salary range for this position is $75,000 to $85,000 Annual Salary

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