Member Service Representative

2 weeks ago


Tucson, Arizona, United States Pima Federal Credit Union Full time
Job Title: Member Service Representative

Pima Federal Credit Union is seeking a highly motivated and customer-focused Member Service Representative to join our team.

About the Role

This is an exciting opportunity to work in a dynamic and growing financial institution, providing exceptional customer service to our members. As a Member Service Representative, you will be responsible for processing transactions, opening and closing accounts, solving problems, and promoting financial products and services to improve our members' well-being.

Key Responsibilities
  • Process teller transactions, including deposits, withdrawals, and transfers
  • Open and close accounts, including checking and savings accounts
  • Solve problems and provide excellent customer service to our members
  • Promote financial products and services to improve our members' well-being
  • Stay up-to-date on all credit union products and services
Requirements
  • High school diploma or equivalent
  • One year of current financial institution experience as Teller or Member Service Representative OR two years of current sales, retail, or customer service experience with cash handling responsibilities
  • Intermediate-level proficiency with computers and software applications, including Microsoft Office, Word, and Excel
  • Exceptional customer service skills
  • Ability to offer solutions that meet our members' needs
What We Offer

Pima Federal Credit Union offers a competitive benefits package, including insurance, retirement plans, paid time off, and tuition reimbursement. We also offer a healthy work-life balance, employee appreciation events, and a dynamic and supportive work environment.

If you are a motivated and customer-focused individual who is passionate about providing exceptional service to our members, we encourage you to apply for this exciting opportunity.



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