Financial Services Representative
4 weeks ago
We are seeking a highly skilled Member Service Representative to join our team at Hughes Federal Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, assisting with their financial needs, and promoting our products and services.
About the Role
This is a fantastic opportunity to work in a dynamic and supportive environment, where you will have the chance to make a real difference in the lives of our members. As a Member Service Representative, you will be the first point of contact for many of our members, and you will play a critical role in ensuring that they receive the highest level of service and support.
Key Responsibilities
- Assist members with opening and closing accounts, and provide guidance on our products and services.
- Identify cross-sell opportunities and promote our products and services to members.
- Process and input data on our computer system, and maintain accurate records.
- Act as a liaison between members and various organizations and departments.
- Provide exceptional customer service, responding to member inquiries and resolving issues in a timely and professional manner.
Requirements
- Minimum of six months of similar or related experience.
- Equivalent to a high school education.
What We Offer
- Competitive wage and career growth opportunities.
- Generous paid time off policy, including up to 15 days in the first year of service.
- 401(k) plan with 7% company match.
- Health, dental, and vision insurance, including a health savings account with employer contribution available.
- Life and disability insurance, provided by the credit union with optional supplemental coverage available.
Hughes Federal Credit Union is a background screening, credit check, and E-Verify workplace. We are an equal opportunity employer and welcome applications from diverse candidates.
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