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Chief Operating Officer

2 months ago


Melbourne, Florida, United States Health First Full time
Job Title: Chief Operating Officer

Health First Medical Group LLC is seeking a highly skilled and experienced Chief Operating Officer to lead our Community Health Services team. As a key member of our executive management team, you will be responsible for driving operational excellence and strategic growth across our physician practices.

Key Responsibilities:
  • Institute an effective communication program with System support areas, ensuring seamless collaboration and coordination.
  • Develop and implement operating plans, analyzing financial and quality data to inform strategic decisions.
  • Recruit and develop a high-performing management team, ensuring the appropriate delegation of responsibility and authority.
  • Collaborate with CHS Medical Directors and the Provider Leadership Council to achieve system and physician practice goals.
  • Develop operational plans to achieve CHS Quality and No Harm Goals, ensuring compliance and excellence in patient care.
  • Develop policies and procedures for telephone management, registration, insurance verification, time of service payment collections, coding, and charge entry.
  • Develop dashboards for physicians, executives, and practice managers to ensure regular communication of standardized metrics.
  • Work collaboratively with the HF Managed Contracting Area to develop key payer contracting strategies.
  • Create a dedicated infrastructure responsive to CHS operational needs, leading other leaders to engage their team members and produce highly motivated, results-driven teams.
Qualifications:
  • Minimum of a master's degree in a Business or Administrative Healthcare related field.
  • Ten (10) years minimum of healthcare experience, with a focus on physician practice operations.
  • Excellent communication skills, savvy and experience dealing with complex issues, an understanding of physician billing, financial accounting, and operations.
  • Successful experience growing and developing an employed physician model within a health system.
Physical Requirements:
  • Sedentary work involving sitting or standing, occasional walking, bending, stooping.
  • Long periods of computer time or at workstation.
  • Light work that may include lifting or moving objects up to 20 pounds with or without assistance.