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Service Center Operations Manager

4 weeks ago

Dahlonega, Georgia, United States Valvoline Instant Oil Change Full time
Job Summary

We are seeking a highly skilled and experienced Service Center Assistant Manager to join our team at Valvoline Instant Oil Change. As a key member of our service center team, you will be responsible for leading and managing a high-performing team of service center employees, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Lead and manage a team of service center employees, providing guidance, training, and coaching to ensure excellent customer service and high-quality workmanship.
  • Develop and implement strategies to drive business growth, improve customer satisfaction, and increase sales.
  • Collaborate with the Service Center Manager to achieve business objectives, manage inventory, labor, and financial performance.
  • Mentor and train employees to optimize their development and improve job satisfaction.
  • Ensure a clean, well-organized service center and a safe and secure working environment.
  • Stay up-to-date with Environmental, Health & Safety compliance and other policies and procedures.
Requirements
  • 6 months of supervisory experience in a retail environment, preferably in the automotive industry.
  • Knowledge of cash handling, facility, and safety control policies and practices.
  • Ability to occasionally lift up to 50 pounds, stand for extended periods, and climb stairs.
  • English fluency in reading, writing, and speaking.
  • High school diploma or equivalent.
What We Offer
  • Competitive weekly pay - $20.25/Hour.
  • Paid on-the-job training - No previous automotive experience is required.
  • Flexible work schedule: No late evenings or holidays.
  • Paid time off (PTO), and holiday pay.
  • Company-provided uniforms and tools.
  • Tuition and certification assistance and access to a FREE online university.
  • Medical and prescription drug coverage - with Health Savings Account contributions.
  • Dental, vision, and 401(k) retirement savings plans - 100% match up to 5%.
  • We promote from within - a commitment we are passionate about.
  • Back-up Child and Elder Care.
  • 50% discount on VIOC automotive services.

Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process.