Night Auditor

4 days ago


Panama City, Florida, United States Hampton Inn Panama City Beach Full time

Job Summary:

We are seeking a detail-oriented and customer-focused Night Auditor to join our team at Hampton Inn Panama City Beach. As a Night Auditor, you will play a critical role in ensuring the accuracy and integrity of our hotel's financial transactions.

Key Responsibilities:

  • Transaction Review: Conduct a thorough review of daily transactions and checklists to ensure accuracy and completeness.
  • Guest Service: Provide exceptional customer service to guests, ensuring their needs are met and they have a comfortable stay.
  • Problem Solving: Apply problem-solving skills to resolve guest issues in a timely and satisfactory manner.
  • Cash Handling: Follow proper cash handling procedures and post and reconcile charges accurately.
  • Emergency Procedures: Ensure emergency notification procedures are followed in the event of issues overnight.
  • Communication: Communicate effectively with all shifts and departments to ensure seamless operations.

Requirements:

  • Customer Service Experience: Previous customer service experience, with a proven ability to thrive in an overnight shift environment.
  • Communication Skills: Strong verbal and written communication skills, with the ability to read, write, type, and use basic technology.
  • Physical Demands: Ability to stand for an entire shift and lift at least 25 pounds.
  • Availability: Availability to work weekends and holidays.

Benefits:

  • Competitive Salary: $15.00-$16.20 per hour.
  • Benefits Package: Eligible employees receive a comprehensive benefits package, including group insurance, paid time off, and a company-matched 401(k) plan.

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