Warehouse Operations Manager

2 weeks ago


Tampa, Florida, United States OnTrac Full time
OnTrac is a leading provider of same-day and next-day delivery services, with a strong focus on efficiency and productivity. As an Operations Manager, you will play a pivotal role in overseeing and optimizing the day-to-day activities to ensure seamless delivery services. Your primary responsibilities will revolve around managing personnel, implementing strategic processes, and sustaining a positive work culture within the warehouse.

**About OnTrac**

Founded in 1986, OnTrac has evolved into a premier e-commerce and product-supply delivery services provider in the U.S. We take pride in our commitment to creating a diverse and inclusive workplace where our employees can thrive and grow.

**Key Responsibilities**

- Monitor, verify, communicate, respond to, and act upon the information generated from packages out for delivery.
- Follow up on service issues, find solutions, and achieve resolution, closing out delivery day.
- Build an operation that is capable of exceeding KPI's, increasing volume, and producing a profit.
- Establish professional relationships and channels of communication with Independent Contractors that promote and support the goals of the business.

**Required Skills and Qualifications**

- GED/Diploma required, BA/BS college degree in business preferred or related discipline.
- A minimum of 2 years of experience managing people, preferably in a logistics/3PL environment.
- Intermediate to advanced Microsoft office and mathematical skills.
- Effective communication skills, including the ability to give honest, constructive feedback.
- Experience with hiring, training, motivating, disciplining, and completing performance evaluations for employees.

**Benefits**

OnTrac offers a competitive salary, paid time off, medical, dental, and vision insurance, 401(k) with company match, and a safe and clean work environment. We also offer opportunities for professional growth and development.

**Location**

The position is based in Tampa, Florida, with a competitive salary range of $59,000 to $65,895.86, depending on experience, plus monthly bonus potential. Shifts are Wednesday to Saturday, 11 PM to 9 AM, with hours subject to change based on business needs.

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