Warehouse Operations Manager

3 weeks ago

Tampa, Florida, United States Hampton Chocolate Factory Full time
Warehouse Operations:
Oversee the day-to-day activities of the warehouse, ensuring efficient receiving, storing, and shipping processes.
Maintain accurate inventory levels and coordinate stock replenishment to meet operational demands.
Collaborate with cross-functional teams to optimize warehouse processes and enhance overall efficiency.

Quality Assurance:
Develop and implement robust quality control processes and procedures.
Conduct regular inspections and audits to guarantee compliance with quality standards.
Investigate and address customer complaints or product quality issues promptly.
Implement corrective and preventive actions to uphold quality standards.
Collaborate with suppliers and vendors to establish and maintain high-quality standards for incoming materials.

Training and Development:

Develop and implement training programs for the warehouse team, focusing on enhancing skills and knowledge relevant to warehouse operations.

Identify training needs through performance assessments and feedback from team members.
Document and maintain training records to track the progress and development of team members.
Motivate the warehouse team to achieve organizational goals and maintain culture standards.
Provide training and development opportunities to enhance team skills.
Conduct quarterly performance reviews and address any issues or concerns.
Ensure compliance with health and safety regulations in warehouse operations.
Conduct regular safety audits and training sessions for the operations team.
Identify opportunities for cost savings without compromising quality.
Explore automation opportunities to reduce manual tasks and errors.

Reporting and Analysis:

Assist in generating reports on key performance indicators for warehouse operations.

Analyze data to identify trends, opportunities, and areas for improvement.
Proficient in using inventory management software and other relevant operations tools.
Excellent verbal and written communication skills for effective collaboration with internal teams and senior management.
Commitment to maintaining high-quality standards and implementing effective quality control measures.
Ability to think strategically and contribute to the development and implementation of organizational goals.

At Hampton Chocolate Factory, we strive to create a unique and memorable experience for every customer. Our mission is to delight every customer by providing a one-of-a-kind experience.

As a member of our warehouse team, you'll be at the forefront of crafting exquisite chocolate experiences.

Whether you're a seasoned chocolate industry expert or eager to learn, we offer a chance to grow in a company that values a positive mental attitude, willingness to learn, being the best version of themselves, and of course a deep love for delighting customers through the luxury gift of chocolate.

We are seeking a highly self-motivated and systems-oriented Warehouse Supervisor to join our team.

This role is pivotal in supporting our growth efforts and requires a candidate who can focus, adapt and execute on optimizing operational systems, maintain quality assurance, and coordinate various warehouse activities.

The successful candidate will be a versatile professional with the ability to manage diverse responsibilities and contribute to the overall efficiency and effectiveness of our warehouse processes.

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