Client Care Specialist

2 weeks ago


Amsterdam, New York, United States Catholic Charities of the Dioscese of Albany Full time

Position Overview

Catholic Charities of the Diocese of Albany is dedicated to providing support to individuals at every stage of life, with a focus on those who are economically disadvantaged and vulnerable. Our organization comprises various geographic and service-specific agencies, and we take pride in making a positive impact in our communities. We emphasize a healthy work-life balance and offer a comprehensive benefits package.

Role Summary

We are seeking a Client Care Specialist for our Care Coordination Services Agency in Amsterdam. This role is ideal for individuals who thrive in a dynamic, team-oriented environment and possess strong problem-solving skills. As a Client Care Specialist, your responsibilities will include:

  • Evaluating and formulating care plans to help clients address healthcare gaps and social determinants affecting their well-being.
  • Coordinating care for clients managing multiple chronic conditions.
  • Connecting clients with essential services and resources.
  • Engaging with high-risk populations, including those with mental health challenges, homelessness, HIV/AIDS, Sickle Cell Anemia, and/or Substance Use Disorders.
  • Demonstrating the ability to perform effectively in a fast-paced setting.
  • Ensuring accurate and timely documentation of client interactions.

Compensation

Minimum Salary: $19.23 per hour
Maximum Salary: $21.02 per hour
Schedule: Monday to Friday, 8:30 AM to 4:30 PM

Qualifications

  • Bachelor's Degree in Health, Education, or Human Services is preferred but not mandatory.
  • 1-3 years of experience in case management.
  • Experience working with diverse populations is essential.

Benefits Offered

  • Comprehensive Health, Dental, Vision, and Life Insurance.
  • Retirement planning options.
  • Employee Assistance Program.
  • Generous Paid Time Off, with up to 23 days accrued in the first year based on standard workdays.
  • Employee Discounts on various services and products.

Catholic Charities is an Equal Opportunity Employer.

Applicants have rights under Federal Employment Law, including the Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO) Know Your Rights, and the Employee Polygraph Protection Act (EPPA).



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