Creative Retail Specialist

1 week ago


Collierville, Tennessee, United States Michaels Stores Full time
About Us

Michaels Stores is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada. Our mission is to fuel the joy of creativity, providing a welcoming and inspiring environment for artists, crafters, and DIY enthusiasts of all ages.

Job Description

This role is part of our Service Team, responsible for delivering exceptional customer service and maintaining a well-organized store environment. As a Service Team Member, you will be the face of our brand, working closely with customers to understand their needs and provide personalized solutions.

Responsibilities
  • Provide customer service, responding to inquiries and resolving issues in a timely and professional manner
  • Maintain store appearance, adhering to company standards and guidelines
  • Assist customers with purchases, including ringing up transactions and handling returns
  • Collaborate with colleagues to achieve sales goals and maintain a positive store atmosphere
  • Stay up-to-date on product knowledge and promotions, making recommendations to customers as needed
Requirements
  • High school diploma or equivalent required; prior retail experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work a flexible schedule, including evenings and weekends
  • Basic math skills and accuracy with handling cash and credit transactions
What We Offer
  • $19-$24 per hour, depending on experience
  • A comprehensive benefits package, including health insurance, paid time off, and tuition assistance
  • Ongoing training and development opportunities to enhance your skills and career
  • A fun and supportive work environment with opportunities to make a real difference in our community


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