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Sales Associate

1 month ago

Leawood, Kansas, United States Chico's Full time
Job Summary:

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS, Inc. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting a customer and product-focused sales culture, and maintaining a great customer experience.

Key Responsibilities:

Meet company sales goals by utilizing sales techniques and communicating product knowledge to customers.
Maintain knowledge of current sales and promotions, and maintain pricing and visual standards.
Maintain standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.

Customer Experience:

Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
Ensure prompt resolution of customer concerns.
Ensure a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices, and other applicable operations.

Operational Excellence:

Support replenishment activities that keep the store full and abundant.
Assist with locate fulfillment.
Assist with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.

Teamwork and Growth:

Promote an inclusive, collaborative approach to problem-solving.
Seek personal developmental opportunities and readily solicit feedback.

Qualifications:

Retail or sales experience preferred.
Must be 16 years of age or older.
Excellent communication skills.
Excellent customer service skills.
Able to learn or adapt to technology provided by the company.
Strong organizational skills and ability to multi-task in a fast-paced environment.
Able to communicate with customers, Associates, and Management.

Physical Requirements:

Constant Walking/Standing % of 8-hour shift.
Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift.
Frequent Climbing- 34%-66% of 8-hour shift.

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.