Dermatology Referral Coordinator

1 day ago


Rancho Mirage, California, United States Eisenhower Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Referral Coordinator to join our team at Eisenhower Health. The successful candidate will be responsible for coordinating patient care, managing referral work queues, and ensuring seamless communication between clinics and departments.

Key Responsibilities
  • Manage clinic EMR referral work queues and facilitate referrals to intended clinics in a timely manner.
  • Ensure all appropriate patient documentation is transmitted to external referrals.
  • Manage clinic EMR incoming referral work queue and facilitate patient appointments.
  • Collaborate with clinics and departments to ensure a seamless referral process.
  • Obtain authorization for ordered treatment from insurance companies.
  • Answer incoming telephone requests and respond to correspondence accurately and timely.
  • Audit accounts to verify accurate and complete patient, guarantor, and insurance carrier information.
  • Submit required documentation to support treatment.
  • Manage and organize all outgoing documents sent to central HIMS for scanning/indexing.
  • Cover front desk duties as needed.
  • Prepare patient charts timely and accurately.
  • Coordinate placing orders for films, labs, and other studies as appropriate.
  • Answer patient questions and requests timely and appropriately.
  • Maximize use of free time between patients and other tasks to clean and stock rooms, copy documents, and file.
Requirements
  • Previous experience in a medical office setting.
  • Medical Assistant Certificate or medical terminology preferred.
  • College courses preferred.


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