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Customer Service Manager

2 months ago

Massapequa, New York, United States Burlington Full time
Customer Service Lead at Burlington

As a Customer Service Lead at Burlington, you will play a key role in ensuring exceptional customer experiences. Your responsibilities will include:

Key Responsibilities:
  • Directing cashier coverage and customer flow at the front of lines to optimize service efficiency
  • Collaborating with the management team to communicate promotions and company updates to customers
  • Monitoring and validating returns, exchanges, check authorizations, voids, and other transactions to maintain accuracy and integrity
  • Supporting training for team members to enhance their skills and knowledge

By joining our team, you will have the opportunity to make a positive impact on our customers' experiences and contribute to the success of Burlington.