Infrastructure Automation Expert

7 days ago

Mastic Beach, New York, United States MyCareersFuture Full time
Job Description

Job Summary

We are seeking a highly skilled DevOps Specialist to join our team at MyCareersFuture. As a key member of our cloud operations team, you will be responsible for spearheading cloud operations with a strong focus on monitoring, performance tuning, and release management within AWS environments.

Key Responsibilities

  • Ensure L2 incident management and escalation procedures are robust and proactive, prioritizing multiple issues effectively.
  • Coordinate with internal and external teams to swiftly resolve application and security incidents in line with SLAs.
  • Develop and refine operational support processes, including daily checklists, work dashboards, and communication protocols to maintain clear timelines and issue tracking.
  • Regularly analyse operational metrics, report on cloud system status, and provide insightful updates to stakeholders.
  • Exhibit excellent communication skills to convey key findings and maintain strong relationships across the board.
  • Lead change management initiatives by assessing impacts thoroughly, crafting strategies, and developing risk mitigation measures.
  • Oversee a validation team tasked with rigorous QA and security assessments to ensure stakeholder changes are thoroughly vetted before release.
  • Organize and execute maintenance schedules and system upgrades to optimize cloud infrastructure performance, liaising with vendors and teams for seamless cloud environment stability.
  • Set and evolve OKRs and SLAs, striving for continuous enhancement of cloud operation performance.

Requirements

  • Degree or equivalent in Computer Science, Information Technology, or related fields, supplemented by relevant experience.
  • At least 2 years of hands-on management of public cloud services, preferably AWS.
  • Acute problem-solving skills within varied cloud infrastructures and applications. Exceptional customer service acumen, with a strong sense of urgency and detail-oriented approach to issue resolution.
  • Track record in developing and enforcing IT processes, procedures, and policies.
  • Proficient in managing cloud production environments and instituting preventative measures to mitigate potential business impact.
  • Competent in operational cloud technology activities, including impact assessments and service improvement execution.

Preferred Qualifications

  • Experience with infrastructure as code, specifically Terraform, for efficient resource provisioning and management.
  • Proficiency in GitLab for continuous integration/continuous deployment (CI/CD) pipelines and version control.
  • Strong understanding of AWS services and architecture, underpinning the majority of our cloud operations.
  • Dedication for automation, standardization and best practices.
  • Excellent understanding of Software Development Life Cycle, Test Driven Development, Continuous Integration and Continuous Delivery.
  • Experience working with high availability, high performance, high security, multidata centre systems and hybrid cloud environments.
  • Demonstrable skills in three or more programing/scripting languages.
  • Experience with version control systems such as Git.
  • Experience with such as GPC, GCC (i.e. AWS, Azure, Google Cloud).
  • Ability to troubleshoot complex issues ranging from system resource to application stack traces.
  • Comfortable with Agile methodologies and working closely with product development teams.
  • Strong on collaboration and communication including documentation.
  • Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.

Experience Required

  • Experience in one or more automated provisioning tools such as Vagrant, Ansible, Puppet, Chef.
  • Experience in one or more automated infrastructure testing tools such as Serverspec.
  • Experience in one or more Cloud infrastructure such as OpenStack, CloudStack, vSphere.
  • Knowledge of RPM file deployment, management and design.
  • Knowledge of disaster recovery, system backup and restore.
  • Experience in one or more virtualization technologies (KVM, Xen, VMware, Hyper-V).
  • Knowledge of container technologies such as Docker, LXC.

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